Last Updated: October 25, 2024

At Pehchan Collections (“we,” “us,” “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose your information when you visit our website, make a purchase, or engage with us through any of our services (“Services”). By using our website [pehchancollections.com] (the “Site”), you agree to the terms outlined in this Privacy Policy.

Please read this policy carefully. If you have any questions, feel free to contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational needs. When we make changes, the “Last Updated” date at the top of this page will be modified. We encourage you to review this page regularly to stay informed about how we are protecting your personal data.

Information We Collect

We collect personal information that you voluntarily provide, automatically collect when you use the Site, or receive from third parties. The type of personal data we gather depends on how you interact with us, but it may include the following:

1. Information You Provide Directly:

• Contact details (name, email, phone number, shipping and billing address)
• Account details (username, password)
• Order information (items purchased, payment details, shipping information)
• Reviews, loyalty points, and feedback

2. Information Collected Automatically: We use cookies and similar technologies to collect information about how you interact with our Site. This may include:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent on pages, interactions with content)

3. Information from Third Parties: We may also receive information from third parties such as payment processors, shipping providers, and marketing partners to better serve your needs.

How We Use Your Information

We use the personal information we collect to operate and improve our Services. Our uses include:

• Processing your orders and managing your account
• Facilitating payments and shipping
• Enhancing your shopping experience
• Sending you transactional and promotional emails
• Customizing marketing and advertising tailored to your interests
• Detecting and preventing fraud and security breaches
• Complying with legal requirements

Cookies and Tracking Technologies

We use cookies to collect information about your use of our Site. Cookies help us:

• Remember your preferences
• Analyze site traffic and usage
• Offer personalized content and advertising

Most web browsers allow you to manage or block cookies. Please note that disabling cookies may limit certain features of our Site. For more information on cookies, visit our Cookie Policy.

How We Share Your Information

We may share your personal information in the following situations:

• With service providers (e.g., payment processors, shipping carriers) to fulfill your orders
• With marketing partners to deliver personalized advertisements
• With legal authorities, if required, to comply with laws or defend our legal rights

We will not sell or rent your personal information to third parties for their direct marketing purposes without your consent.

Security of Your Information

We take your privacy seriously and implement a variety of security measures to safeguard your personal data. However, please understand that no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have rights under data protection laws, such as:

• Access to the personal data we hold about you
• Correction of inaccurate information
• Deletion of your personal data
• Restricting or objecting to our processing of your data
• Withdrawing consent where applicable

To exercise any of these rights, please contact us at [support@pehchancollections.com].

Retention of Your Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Links to Third-Party Sites

Our Site may contain links to other websites. We are not responsible for the privacy practices or content of third-party websites. Please review their privacy policies before sharing any personal information.

Children’s Privacy

Pehchan Collections is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we discover that we have collected data from a child without consent, we will promptly delete it.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us!